Library Strategic Plan

Strategic Plan for Helper City Library 2014-2017

Helper is a rural community of around 2,201 people according the 2010 census. It currently has a projected 2,189 people with a rich history of coal mining, railroading, farming and cattle ranching. The population is a mix of older people and young families. Many young adults leave the community for college and jobs in urban areas. The Library is located on Main Street in the town Auditorium which is an older, historic building. There is a statue of Big John, a 15 foot statue of a coal miner outside the front door.

Helper’s first Librarian was Iola Cobain who inspired readers young and old for over 50 years. She didn’t have a card catalog because she knew all the books and where they were. One just went in and asked for a book.

Helper Library currently services patrons from Helper, Martin, Spring Glen, Kenilworth and visitors to the community. The Carbon County Bookmobile shares space with the Helper Library which has benefited both programs.

Present Level of Performance
The statistics are difficult to compare because of inconsistencies of data collected. The only two items that are listed in all annual report data are computer use and attendance. Both of these are lower than the year 2007. There is some question of the validity of number from 2007. Standard ways to count patrons and visitors so there is consistent numbers for measurement of future goals was discussed with no decision as of 6/9/14 work meeting.
Dec. 2013 Dec. 2012 2007
Computer Use 1160 1703 4639
Attendance 4767 5855 6981

Review of 2011 Goals
The planning results of 2008-2010 listed three goals.

Residents and all visitors of the Helper City Library will have a safe, welcoming and comfortable ADA accessible place to meet and interact with others or to sit, read and study quietly and will have open and accessible virtual spaces that support networking.

The Library has expanded by taking out a wall and adding several feet of an existing small room. It has been painted. New shelving and furniture have made the Library more welcoming. The children’s area and new lounge are especially warm. The Library feels like a safe and comfortable place to visit. ADA accessibility is a challenge, but can be accomplished. Currently, there have been difficulties with monitoring virtual spaces, however, the Library is working to correct the situation.

The Helper City Library will provide services and programs that will ensure that residents will have high speed internet access to the digital world with no unnecessary restrictions or fees to allow that everyone take advantage of the resources available through the internet.

The Library does have high speed internet and computer programs such as Microsoft Word and Excel but they have not provided computer classes. Helper City working with Utah Education Network purchased a device for Internet Filtering. It will be installed by the end of July 2014. This will allow for Wi-Fi access for residents to use their personal devices in the Library.

The Helper City Library will offer programs and services for preschool children that will be designed to help develop a love of learning and ensure that they will enter school ready to learn to read, write and listen. It will provide learning experiences for parents and caregivers to support them in guiding their children in this process. The Helper City Library will also ensure the adults and teens in the community will have support and services they need to improve their literacy skills so they can meet personal goals and become successful parents, citizens, and workers.

The Library has excelled with its preschool program to the point that it needs to consider adding a second preschool program. The library is willing to help older children and adults with literacy. However, there is no data that documents growth. One of the suggested activities listed is collaborate with organizations that provide literacy services in the community or county to promote and publicize literacy services. It is recommended that the Library advertise this service and document progress. The library does well acquiring requested materials.

To Summarize
The goal for the facility has been met. The goal for the preschool literacy has been met. The goals for technology, teen and adult literacy have been partially met. The strengths of the Library are its preschool program, improvement on the facility and acquiring requested materials. The weaknesses of the library are patron visits are significantly down. While the area population has declined, there is no evidence that the patron decline is due to patrons leaving the area. Patrons are simply not aware of what is going on at the Library and what is available.

In May of 2014, a community meeting was held to assess what the community would like the Library to accomplish in the next three years. The following goals were selected.

Goal #1: The Library will provide increased technology activities to patrons.

1. The Library will provide instructions to access Overdrive and OncClickdigital to every patron.
2. The Library will provide instructions to access Pioneer databases to every patron.
3. The Library acquire Wi-Fi for patron usage.
4. The Library will provide technology classes on a monthly basis beginning September 2014.
5. The Library will provide instructions to use the WordPress website. The Helper City Website will be updated with a link to the WordPress site. The Library’s website will be updated monthly.
6. The Library will teach patrons how to access information using a device of the patron’s choosing.
7. The Library will provide assistance for patrons filling out employment applications and resumes.
8. The Library will provide assistance for patrons accessing financial planning tools.
9. Staff will monitor adults and especially children on computers by walking by computers frequently.

Goal #2: The Library will improve public relations as documented by increased activities and patron visits.

1. The Library will increase the number of Library Cards issued so that 90% of the adult population of Helper has a Library Card by 2017.
2. The Library will invite 100% of adults with Library Cards to join the Friends of the Library.
3. The Library will provide assistance to the Friends of the Library as needed.
4. The Library will place a statement on every Helper City Utility Bill beginning September of 2014.
5. The Library will contact and visit Sally Mauro and Helper Middle School monthly to highlight Library activities and partner with the schools to provide needed Library assistance.
6. The Library will continue to partner with the Carbon County Bookmobile to increase collections and hours.
7. The Library will form an activity group for grades K-5 that will meet weekly.
8. The Library will form an activity group for grades 6-8 that will meet weekly.
9. The library will form an activity group for grades 9-12 that will meet weekly.
10. The Library will form a book club for adults that will meet monthly.
11. The Library will encourage public groups to hold meetings on its premises.
12. The Library will show movies monthly as long as there is interest as documented by attendance.
13. The Library will continue to provide a place for tutors and students of literacy to meet.
14. The Library will offer a weekly coffee morning for adults.
15. The Library will offer a weekly group for Moms.
16. The Library will offer a home school activity weekly.

Goal #3: The Library will improve and maintain its collections.

1. The Library will review and follow its collection policy.
2. The Library will provide materials for classes and book clubs.
3. The Library will provide and display “Best Seller” to patrons.
4. The Library will continue to provide or request promptly through Inter-Library Loan materials for patron use or be able to show and direct patrons to where they can access desired materials.

This Plan will be reviewed monthly until agreed standards are reached and then at quarterly Board Meetings. A written annual review of the Strategic Plan and the Operating budget will be submitted to the Library Board. The Library Board Chair or appointed person if the Chair is unavailable will report to Helper City Council.

Helper City Library Statement on Professional Ethics

Since 1939, The American Library Association has recognized the importance of codifying and making known to the public and the profession the principles that guide Librarians in action. The latest revision of the CODE OF ETHICS reflects changes in the nature of the profession and in its social and institutional environment. It should be revised and augmented as necessary.

Librarians significantly influence or control the selection, organization, preservation, and dissemination of information. In a political system grounded in an informed citizenry, Librarians are members of a profession explicitly committed to intellectual freedom and the freedom of access to information. We have a special obligation to ensure the free flow of information. We have a special obligation to ensure the free flow of information and ideas to present and future generations.

Librarians are dependent upon one another for the bibliographical resources that enable us to provide information services, and have obligations for maintaining the highest level of personal integrity and competence.

Code of Ethics
A. Librarians must provide the highest level of service through appropriate and usefully organized collections, fair and equitable circulation and service policies, and skillful, accurate, unbiased, and courteous responses to all requests for assistance.
B. Librarians must resist all efforts by groups or individuals to censor library materials.
C. Librarians must protect each user’s right to privacy with respect to information sought or received, and materials consulted, borrowed, or acquired.
D. Librarians must adhere to the principles of due process and equality of opportunity in peer relationships and personnel actions.
E. Librarians, in their actions and statements, must distinguish clearly between their personal philosophies and the attitudes of an institution or professional body.
F. Librarians must avoid situations in which personal interests might be served or financial benefits gained at the expense of Library users, colleagues, or the employing institution.


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